About the Company
Mon Ami builds modern technology for the growing sector of aging and disability services. We’re a women-founded, mission-driven startup tackling the $100B+ social services market to enable the delivery of life-sustaining services for older adults and people with disabilities.
Our customers are large public agencies (think state departments on aging, or state departments of health) across the country who coordinate complex networks of care, but who are currently wasting 60% of their time on administrative paperwork that can be digitized and automated. Mon Ami’s cloud-based solutions allow them to streamline workflow, increase capacity to serve more people, and track outcomes. We have raised over $15M in capital and are backed by leading VCs in healthcare and SaaS, including Ulu Ventures, Maverick Ventures, Pivotal Ventures, and others.
About the Role
We’re hiring our first dedicated DevOps engineer. Today, infrastructure is owned by the broader engineering team; you will own it, raise the bar on it, and partner with the software and data teams to make their work safer, faster, and more observable.
We commit to our customers on availability at the four-to-five-nines level, and the platform you’ll own is what lets us hold that line.
Primary Responsibilities
- Infrastructure as code: Manage all environment resources using Terraform (v1.12+) as the source of truth, with the near-term goal of bringing the data team’s infrastructure fully under codification.
- AWS: Oversee a multi-account organization on ECS Fargate, with custom VPC topologies and automated security monitoring via WAF and CloudWatch.
- GCP / data: Terraform our GCP footprint cleanly — BigQuery, Mage, Omni, and analyst workstations behind a VPN. Depth in BigQuery operations (slots, reservations, cost controls, IAM) is a plus.
- CI/CD: Operate CircleCI and self-hosted GitHub Actions, shrink feedback time for the 25,000-test Rails suite, and move us toward progressive canary deployments.
- Application stack: The main application is Ruby on Rails. You don’t need Rails depth, but you should be comfortable reading application code and collaborating with engineers inside the framework.
- Security & compliance: Maintain SOC 2 and HIPAA posture with Vanta for continuous monitoring and evidence collection, ingesting signal from AWS Inspector, GitHub, and Vanta-integrated sources.
About You
- Terraform fluency: Strong experience across non-trivial AWS estates — multi-account, multi-workspace, with state and module hygiene you’d be willing to defend in review.
- AWS depth: Production-grade ECS, VPC/networking, IAM (especially IAM Identity Center), and observability, with the judgment to know when to reach for a managed service vs. build.
- CI/CD operator: You’ve run a pipeline that mattered — feedback speed, flakiness, deploy safety — not just configured one.
- Regulated environments: Track record running infrastructure under SOC 2 and/or HIPAA (or equivalent), comfortable with the evidence-collection side of compliance, not just the technical controls.
- Application literacy: Able to read a Rails-class web framework, follow request flow, and collaborate with engineers on instrumentation and performance. Rails experience is strongly preferred; comparable depth in Django, Laravel, Spring, Phoenix, or Rails-style Node frameworks is fine.
- GCP exposure: Familiarity, or the appetite to ramp on it quickly. BigQuery operational experience is a plus.
- Automation bias: A bias toward automating the work and writing things down so the next person doesn’t need to ask you — and using AI tools to keep documentation alive.
- AI literacy required: We expect you to use AI tools to move faster, but the bar is that you understand and can defend every change you ship, and you can keep doing the job effectively on a day when the AI is down. Output you can’t review is output you don’t ship.
Our Culture
We value high performance and high enjoyment. In addition to having the privilege of working hard on a mission we believe in, we get to do it on a team of people we genuinely respect and like being around. Our hybrid/remote company of ~40 gets together in person 2x per year for team-proposed activities like board games, cooking competitions, and time in nature. In between those retreats, we make time for 1-1 connections across the company. We have a flat hierarchy: ideas for innovation that come from our interns make it into the hands of our users. Founded by two women of color, we know diversity in our team leads to higher quality decisions, so we continually invest in recruiting from under-represented groups and maintaining an inclusive environment.
Benefits
- Health insurance, 15 days PTO (20 days after year two), and sick leave.
- 401K, disability insurance, FSA, and HSA.
- Generous paid family leave.
- The opportunity to do work that matters with a team that treats one another with respect and kindness.
To Apply
Send a resume or LinkedIn and cover letter to jobs@monami.io.
A word about cover letters: Short ones are great — we just want to know what drew you to this opportunity and why you could be a good fit.