From assessment to care plan — online or in the field.

Whether it's interRAI or your own assessment tool, surface risks in the moment and kickstart the care plan as soon as you close the form. So your assessments do more than just submit.

interRAI + custom
any assessment, digitized
Offline
score in the field, syncs when connected
Forecast
case mix + budget tier
The Mon Ami Difference

An assessment platform that does more than collect answers.

Mon Ami turns the assessment from a form your team has to fill out into the moment the care plan actually starts — with risk surfacing, embedded guidance, and case-mix forecasting built in.

Bring any assessment — we’ll digitize it

The full interRAI suite is already configured. So are MDS-HC, ADL/IADL, caregiver stress, and most state-specific instruments. Have a homegrown tool you don’t want to give up? Our concierge team digitizes it — with scoring, branching, and a clean field-ready interface.

Risks surface in the moment

As your case manager works through the assessment, Mon Ami surfaces fall risk, caregiver burden, nutrition risk, and hospitalization risk in a live side panel. They walk away from the visit with the conversation already started — not a follow-up scheduled to talk about scoring.

Case mix & service forecasting

Mon Ami uses assessment results to predict likely program needs, service intensity, and budget tier — so your program managers can plan staffing, your finance team can plan authorization, and your case managers can plan their next visit. Not just scoring — planning.

Field-ready

Tablet- and phone-friendly. The same form your case manager opens at HQ runs in a client’s living room.

Embedded help

Scoring tips and clarifications baked into the form — new staff are productive on day one.

Auto-scoring

No more spreadsheets to score against rubrics. The total is on screen the moment the last item is answered.

Truly ADA accessible

Blind case managers conduct assessments on Mon Ami every day. WCAG 2.1 AA, tested with JAWS and NVDA.

How it works

Four ways Mon Ami makes assessments worth the time.

Most assessment tools are forms that produce a score. Enhanced Assessments is a form that produces a care plan.

01 · Any assessment, digitized

Bring the tool you trust — we’ll digitize it.

The full interRAI suite is already configured: HC, LTCF, CMH, Contact Assessment, and more. So are MDS-HC, ADL/IADL, caregiver stress, and most state-specific instruments. Have a homegrown tool you don’t want to give up? Our concierge team digitizes it with auto-scoring, conditional branching, and a clean field-ready interface — no change to your validated rubric.

02 · Embedded help & scoring tips

A senior assessor, built into every question.

Long, complex assessments are hard for new staff and tedious for experienced ones. Mon Ami embeds scoring guidance, definitions, and clarifying tips right next to every item — so a new case manager can confidently complete an interRAI on day one, and a 10-year veteran doesn’t have to flip through a binder to settle an edge case.

03 · Live risk surfaces

Risks surface in the moment — not in a follow-up review.

As your case manager scores items, Mon Ami surfaces falls risk, caregiver burden, nutrition risk, and hospitalization risk in a live side panel. The case manager walks out of the visit with the conversation already started and suggested goals queued for the care plan — instead of scheduling a follow-up to talk about what the assessment showed.

Flows into Care Plan — Suggested goals drop directly into the case manager's draft care plan.
04 · Case mix & service forecasting

Not just scoring. Planning.

Enhanced Assessments uses completed assessment data to forecast likely program needs, service intensity, and budget tier. So your program managers can plan staffing, your finance team can plan authorization, and your case managers can plan their next visit — before the next assessment is even due. It’s an assessment platform that doubles as a care-planning companion.

FAQ

The questions directors actually ask us.

If you’re evaluating Mon Ami for an RFP or a board, these come up every time. Don’t see yours? Get in touch — we’ll answer in plain language.

How long does implementation typically take?

Because Mon Ami is a configurable COTS product — not a custom build — you skip the multi-year timelines and risk of bespoke development. Our implementation timelines have agencies up and running in a fraction of the time it takes with our competitors. Weeks, not years.

Can we migrate from our existing system?

Yes. We’ve executed large-scale migrations for state agencies with decades of historical data — including from SAMS, WellSky/Harmony, custom Access databases, home-grown Salesforce builds, and spreadsheets — without data loss. Our migration team handles data mapping, validation, and cutover. And we don’t bill by the hour for it.

Is Mon Ami truly ADA accessible?

Yes — this isn’t a checkbox claim. Mon Ami is built to WCAG 2.1 AA standards and tested with screen readers including JAWS and NVDA. We have blind case managers actively using the product for their daily work, which is the proof point most accessibility claims can’t back up.

How does Mon Ami handle interoperability with our other systems?

We know that your agencies operate within a network, and we routinely integrate with external systems. We have experience integrating with state government systems, HIEs, EHRs, other database solutions, and everything in between. Our architecture makes that straightforward: open REST API, HL7 FHIR R4, secure SFTP, and structured data formats. Interoperability is a design standard here, not a project.

What does your support model look like?

Our support team isn’t just technically sharp — they know your world. They understand aging and disability services, OAAPS and NORS, and compliance requirements, so they can advise on configuration, workflow, and data strategy, not just answer tickets. Response times are excellent, but that’s the floor, not the ceiling. Ask us for client references — they’ll tell you better than we can what the experience is like.

What is Mon Ami's pricing?

Pricing is always scoped to the agency’s unique needs. What we can tell you is what’s always included — no surprise charges. Most enterprise software vendors grow revenue through change orders, seat fees, and storage limits. We don’t. Every license includes, at no additional cost: unlimited user seats, unlimited client and case records, unlimited file storage, adding or amending data fields, forms, and assessments, data export and ad hoc reporting, and all improvement and version updates. Why? Because we believe our incentives should align with yours. Charging per seat quietly discourages agencies from adding new staff — which leads to shared logins and real security risks. Charging for field changes or new reports penalizes agencies for adapting to shifting funding and regulatory requirements. We’ve seen what that model does, and we built ours as a deliberate alternative.

See Enhanced Assessments in action.

A 30-minute demo with a product specialist who has built interRAI implementations from scratch. Bring your hardest assessment workflow — we'll show you what it looks like in Mon Ami.

HIPAA & SOC 2 Type II. FedRAMP Ready. WCAG 2.1 AA.
Open API & FHIR R4. Bi-directional with HIEs, EHRs, health plans.
Rapid deployment. Configure, don’t custom-build — with an experienced team.