Service tracking by provider, outcome measures, OAAPS mapping, and one-click ACL submission — the entire federal reporting workflow in one suite for SUAs and AAAs.
Built for the people actually filing OAAPS reports.
Mon Ami is the only platform where OAAPS isn't a year-end fire drill — it's the natural output of how your team works every day.
OAAPS-native, not bolted on
Every service, intake, and assessment is captured against the OAAPS data model from the moment it’s entered. No annual exports, no mapping spreadsheets, no “wait, what code does this go under?” conversations. The structure is built in.
Submission-ready, year-round
Live compliance alerts and missing-data analysis surface gaps in real time, not in the panic week before the federal deadline. Your team stays caught up, your director stays calm, and submission becomes a 15-minute review instead of a three-month scramble.
One source of truth, end to end
SUAs see every AAA. AAAs see every provider. Providers enter services once. The same record powers case management, billing, and OAAPS reporting — so the numbers your director signs off on match the work your case managers actually did.
NAPIS legacy support
Still on NAPIS for older fiscal years? Mon Ami generates either output from the same dataset.
Variance, automated
10% YoY swings flagged automatically — with trend context so you can explain them before ACL asks.
Multi-entity reporting
SUAs roll up across every AAA in one click. AAAs roll up across every contracted provider.
Truly ADA accessible
Blind case managers use Mon Ami daily. Built to WCAG 2.1 AA, tested with JAWS & NVDA.
Outcomes
15 min
to generate a submission-ready OAAPS package — down from months of manual reconciliation.
Source: Tennessee Commission on Aging and Disability
100%
on-time federal submission, year over year
0
spreadsheets maintained outside the system
50+
AAAs and providers roll up in one click
How it works
The whole federal reporting workflow, in one suite.
Four parts of OAAPS reporting most agencies treat as separate fire drills. Mon Ami treats them as the same continuous workflow — already done by the time the deadline hits.
01 · OAAPS Submission
One-click OAAPS — or NAPIS if you’re still on legacy.
Generate your full OAAPS submission package in a single click. Every service unit, recipient count, and outcome measure is structured for OAAPS the moment it’s entered — no end-of-year mapping spreadsheet, no “wait, which code does adult day go under?” conversations. Need NAPIS for older fiscal years? Same dataset, different output.
Submission-ready FY26 Q2 1,284,902 service units +4.2% YoY
02 · Compliance Alerts
Find the missing data before ACL does.
Live compliance alerts surface missing IADL/ADL data, poverty-line classification, outcome measures, and any other required field the moment a record is incomplete — right on the client profile your case managers already work in. The Missing Data Report rolls every gap up across every AAA and program in one dashboard, so you fix problems in the quarter they happen, not in the panic week before the federal deadline.
app.monami.io / clients / tabitha-jast / alerts
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T. Jast · 70F
Compliance Alerts 3
OAAPS Reporting
All Clients / Tabitha "Tabby" Jast
Tabitha Jast · 70F · Active
3 alerts
ID ami-16102922 · DOB 1/3/1956 · Enrolled in HCBS Waiver, Title III-B
Required for OAAPS Section J · last assessed Oct 28, 2025
ADL Limitations missing
Required for OAAPS Section J · last assessed Oct 28, 2025
Poverty Line Classification missing
Required field on client profile · routine review
Alerts surface inline on the client profile — your case manager fixes the gap where they already are.
03 · Variance Reporting
Automated YoY variance — with the context ACL will ask for.
Every metric with a 10% year-over-year swing — in either direction — is flagged automatically and surfaced in a dedicated variance view. The Variance Inspector lets you drill into trends, compare across AAAs, and capture the explanation while it’s fresh, so you’re not reconstructing “why did Caregiver Counseling jump 140%?” six months later when the federal narrative is due.
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Variance View
Missing Fields
OAAPS / Variance View · FY24 → FY25
YoY Variance > ±10%
5 flagged
Only service lines with +/− 10% YoY difference (require explanation)
ACL REF
Label
FY24
FY25
YoY %
CG-01-CO
Caregiver Counseling
23.89
24.14
1.03%
SU-01-CG-CO
Caregiver Counseling Units
48.07
115.6
+140.46%
CG-01-AIA
Caregiver Info Assistance
945.46
803.41
-15.02%
SU-01-OA-AD
Adult Day Care Units
50,458.96
48,036.73
-4.80%
SU-01-CG-TRA
Caregiver Training Units
170.53
116.04
-31.96%
CD-10-03-C1
Clients With Three Plus ADLs
914.1
798.16
-12.68%
SU-01-OA-CN
Congregate Nutrition Units
219,205.65
251,406.81
+14.69%
Every flagged row needs a written explanation before ACL submission. Drill in to add yours.
04 · Service Reporting
Multiple ways in. One pre-structured output.
Case managers log services from a client’s record. Providers enter their own units through the Provider Portal. Bulk grids handle high-volume programs like home-delivered meals. Whatever the entry path, the data lands in the same OAAPS-aligned shape — so service totals roll up correctly the first time, across every AAA and every contracted provider in your network.
Provider enters service units once · auto-rolls up to the OAAPS submission downstream.
One Connected Platform
OAAPS is the output. The work that earned it lives next door.
OAAPS reporting is only as accurate as the data feeding it. Mon Ami unifies every module so your federal numbers reflect every service your team and providers actually delivered.
It used to take me months to do the annual OAAPS reporting and we were chronically late. This year was the first time we submitted our OAAPS reporting on-time and with minimal effort from my team.
RR
Ryan Ramsey
Former Deputy Director · Tennessee Commission on Aging and Disability
FAQ
The questions directors actually ask us.
If you’re evaluating Mon Ami for an RFP or a board, these come up every time.
Don’t see yours? Get in touch — we’ll answer in plain language.
How long does implementation typically take?
Because Mon Ami is a configurable COTS product — not a custom build — you skip the multi-year timelines and risk of bespoke development. Our implementation timelines have agencies up and running in a fraction of the time it takes with our competitors. Weeks, not years.
Can we migrate from our existing system?
Yes. We’ve executed large-scale migrations for state agencies with decades of historical data — including from SAMS, WellSky/Harmony, custom Access databases, home-grown Salesforce builds, and spreadsheets — without data loss. Our migration team handles data mapping, validation, and cutover. And we don’t bill by the hour for it.
Is Mon Ami truly ADA accessible?
Yes — this isn’t a checkbox claim. Mon Ami is built to WCAG 2.1 AA standards and tested with screen readers including JAWS and NVDA. We have blind case managers actively using the product for their daily work, which is the proof point most accessibility claims can’t back up.
How does Mon Ami handle interoperability with our other systems?
We know that your agencies operate within a network, and we routinely integrate with external systems. We have experience integrating with state government systems, HIEs, EHRs, other database solutions, and everything in between. Our architecture makes that straightforward: open REST API, HL7 FHIR R4, secure SFTP, and structured data formats. Interoperability is a design standard here, not a project.
What does your support model look like?
Our support team isn’t just technically sharp — they know your world. They understand aging and disability services, OAAPS and NORS, and compliance requirements, so they can advise on configuration, workflow, and data strategy, not just answer tickets. Response times are excellent, but that’s the floor, not the ceiling. Ask us for client references — they’ll tell you better than we can what the experience is like.
What is Mon Ami's pricing?
Pricing is always scoped to the agency’s unique needs. What we can tell you is what’s always included — no surprise charges. Most enterprise software vendors grow revenue through change orders, seat fees, and storage limits. We don’t. Every license includes, at no additional cost: unlimited user seats, unlimited client and case records, unlimited file storage, adding or amending data fields, forms, and assessments, data export and ad hoc reporting, and all improvement and version updates. Why? Because we believe our incentives should align with yours. Charging per seat quietly discourages agencies from adding new staff — which leads to shared logins and real security risks. Charging for field changes or new reports penalizes agencies for adapting to shifting funding and regulatory requirements. We’ve seen what that model does, and we built ours as a deliberate alternative.
See Mon Ami OAAPS reporting in action.
A 30-minute demo with a product specialist who has worked with State Units on Aging and AAAs through the OAAPS transition. Bring last year's submission — we'll show you what it would have looked like in Mon Ami.