Past webinar

Webinar: Launching a friendly calling program with Meals on Wheels West

Learn how Meals on Wheels West launched and grew their Community Connections Friendly Calling program alongside meal delivery services.

REGISTRATION IS CLOSED

Webinar Details

Wednesday, Sept 28, 2022
Start Time: 10:30am PT / 1:30pm ET

Speakers from Meals on Wheels West:
Chris Baca
, Executive Director

Neeley Pinckney, Health and Wellness Coordinator​

Margaret Talai, Community Connections Volunteer Manager

Description:

No matter why a person is homebound – chronic illness, frailty, disability, recent surgery or other physical or mental health issues they face two major difficulties: poor nutrition and loneliness. Meals on Wheels West helps prevent both by “Delivering More Than a Meal” to homebound people of all ages and incomes. Learn how they started, grew, and continually improve on their Community Connections Friendly Calling program and how it complements their meal delivery services.

Topics Discussed:

  • Structuring a friendly calling program with meal delivery
  • Client recruitment and onboarding
  • Using “Beautiful Questions” in conversation
  • Volunteer management & training
  • Data and technology in decision making